Questions, answered.

One app for both sides of the hobby. Shops and vendors run their business on it: point of sale, trade-ins, inventory, store credit, events, tournaments, team and reports. Collectors use the same free app for their cards and to stay connected to the shops and shows they visit. Promoters run card shows on it.

No. Anyone can create a free collector account.

On iPhone, Android and the web.

At least 13 for a collector account (with a parent or guardian's consent if you're under 18), and at least 18 for a store account.

Yes. Tracking, scanning, wishlists, store credit, trade-in offers, live trades and events are free. VaultXchange+ ($9.99 a month or $99.99 a year, in the app) adds VaultAI Insights, Centering Analysis, and unlimited master sets and decks. Free accounts can track one master set and save one deck.

Yes. Import a file exported from another collection app or a spreadsheet, or scan a stack of cards in one session.

Add cards to your wishlist, down to the printing, and connect with the shops you visit. When one of those shops stocks that exact printing, by trade-in, by hand or by import, you get a push notification. If it sells out and comes back, you get another. Alerts only come from shops you're connected with or follow.

Once your account is linked to a shop's customer record, your balance at that shop shows up in the app. Each shop's balance is shown separately and can only be used at that shop.

Pick cards from your collection and see an estimated cash or store credit offer from each shop you're connected with, based on that shop's rates. The shop confirms the final price after it inspects the cards.

No. It measures a card's centering and compares it with the tolerances used by major grading standards. It never predicts a grade.

Only if you choose. You control whether your collection is private, visible to friends or public.

No. Choose the tools your workspace shows at signup and keep what works. Already on Square? VaultXchange POS uses your own Square account and hardware. To send wishlist alerts, keep your stock in VaultXchange Inventory; you can import it from a spreadsheet.

No. It doesn't connect to other POS systems. It runs next to them, so you can keep checkout where it is and use VaultXchange for the parts you choose.

Every Shop tool: trade-ins and reports, plus store credit, customer connection with two broadcasts a month, events, tournaments, inventory, point of sale and employees. Your workspace shows the tools you choose at signup, and your price stays the same.

You can import your inventory yourself. Past transaction history isn't imported. Ask us about anything else you want to bring over.

Square Terminal, Square Reader (2nd generation) paired to the VaultXchange app on your phone or tablet, and Tap to Pay on Android. You use your own Square account, and Square's processing fee is charged by Square, separately from your plan.

Shops, content creators and other partners can apply to the VaultXchange affiliate program. Applications are reviewed individually.

The Shop plan includes two broadcasts a month to customers connected to your shop. Each one gets a quick review before it goes out. Extra broadcasts are $50 each.

Yes. Your public storefront can show your hours, contact details, events and inventory. You choose whether inventory is visible and whether your shop appears on the collector shop map.

The first 20 Shop accounts pay $199.99 a month instead of $399.99, and the first 20 Vendor accounts pay $99.99 instead of $199.99. The Founding price lasts while you stay on the Founding plan. It's monthly only, and if you cancel or leave the plan, the Founding price ends.

Founding Member spots are limited to the first 20 shops and the first 20 vendors. Your spot is confirmed when you check out.

Yes. The Promoter plan ($49.99 a month or $499.90 a year) covers vendor applications and approvals, a visual floor-map builder where vendors pick their tables, table fees charged when you approve, QR check-in for vendors and attendees, announcements to attendees and show recaps.

No. Table fees are paid directly to your own account with no platform fee. Standard payment processing fees apply.

Find the show in the app and submit an application. The promoter approves, waitlists or declines it.

Collectors can find shows near them, see the floor map and who's vending, mark themselves as going or interested, and get a push reminder the day before.

Shop is $399.99 a month or $3,999.90 a year (2 months free), with no VaultXchange transaction fee. Or choose Scaling: 2% of in-person card sales through VaultXchange POS with Square, instead of the monthly fee, never both, with no minimum. Scaling is approved for each shop. Plans renew automatically at the end of each billing period.

Yes. Manage your subscription from your account settings, or contact us and we'll help.

Subscription fees are non-refundable except where required by law. The full billing terms are in section 9 of our Terms of Service.

No. We don't sell personal information.

Yes. You can delete your account and personal data from your account settings, or email support@vaultxchange.io. Some records may be kept where the law requires it.

In the United States.